First responders who develop post-traumatic stress disorder (PTSD) will be able to access workers’ compensation under new state laws.
Changes follow an independent review of Queensland’s workers’ compensation process and national reviews into first responder mental health by Beyond Blue and a Commonwealth Senate inquiry.
A stakeholder reference group of unions, employers and WorkCover Queensland was established to develop an action plan to improve the workers’ compensation experience and mental health outcomes for first responders.
Industrial Relations Minister Grace Grace said the group identified several areas to improve a first responders’ experience across the whole claims process – from entry into the scheme, to improving rehabilitation and return to work opportunities.
“Due to cumulative exposure to trauma in first responders, there is sometimes no one single event the worker can pinpoint that contributed to their condition,” Ms Grace said.
“This could result in delays as well as unnecessary investigations.”
The revised approach would make it easier to seek treatment earlier, she said.
“It will also go a long way to reducing the stigma first responders have about the impact of a claim on their job prospects, or how they are perceived in their workplace,” Ms Grace said.
“This new approach will apply to first responders such as police, ambulance, paramedics, firefighters, child safety officers, correctional officers, emergency nurses and medical practitioners.
“Other workers in first responder agencies whose role involves experiencing repeated or extreme exposure to traumatic events, like emergency dispatchers, are also covered.”
Due to the nuances of how PTSD may present, particularly where there has been cumulative trauma, and to optimise treatment and rehabilitation, a diagnosis of PTSD must be made by a psychiatrist.
Where required, insurers will support first responders in obtaining this diagnosis.
“We acknowledge the vital work performed by our first responders and the impact exposure to trauma can have on their wellbeing and their families,” Ms Grace said.
Ms Grace said the new laws will mean first responders and other prescribed workers and volunteers who are simultaneously struggling to cope with PTSD will not have to prove their injury is work-related.
“It will automatically be presumed to be work related, unless an employer is able to show that the worker’s PTSD was not actually caused by their job,” she said.
“PTSD can cause many first responders to lose their work, their family and their wellbeing.
“Bringing in presumptive workers’ compensation laws for first responders who have developed PTSD as a result of the unique nature of their duties is vital for their long-term mental health, rehabilitation and safe return to work.”
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