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Helping navigate home care packages and My Aged Care

Right at Home Greater Logan is a leading provider of quality in-home care. Our mission is to improve the quality of life for those we serve ensuring the Right Care, Right at Home. 

Right at Home supports people living with complex and post-operative care needs, dementia and cognitive decline, seniors, and adults living with a disability including NDIS participants. These services help people to remain safe and independent in their homes.

Australians are incredibly fortunate to have access to subsidised aged care services, which provide essential support and care for the elderly.

These services, funded through the Australian government’s aged care system, ensure that seniors receive the care they need, regardless of their financial situation. This includes in-home support, residential care, and specialised services such as dementia care.

Subsidised aged care services not only improve the quality of life for older Australians but also provide peace of mind for their families, knowing that their loved ones are well cared for. But how do the most vulnerable members of our community actually access funding for this important care?  

Right at Home Australia is an Approved Provider under the Aged Care Act, meaning we can provide quality care under a government-funded care package.

Approved Providers such as Right at Home, are private or public businesses that have satisfied the Department of Health’s requirements to provide high quality home care services to eligible recipients. 

My Aged Care was established in 2013 as a means to make it easier for older people, their families, and carers to have their aged care needs assessed and be supported to locate and access services. This Australian Government platform is also how older Australian’s can get access to subsidised home care services.

A Home Care Package supports older Australians who need assistance to remain living in their own home through a coordinated care model. The services which are accessed are either 100% subsidised, or partially subsidised (depending on the individuals’ financial circumstances).

There are four levels of Home Care Packages to help meet varying degrees of care needs. The type of care services is unchanged between each level, but funding increases for each level to meet an individual’s care needs.

A level 1 Home Care Package can be characterised by an individual having low level care needs, whereas a Level 4 Home Care Package defined for an individual with higher level care needs.

Right at Home is here to help you navigate the Home Care Packages scheme, so that you and your loved ones can receive the care you need, when and where you need it.

We can visit you in your home for an obligation-free consultation to explain the often-confusing Home Care system and how we can help. We can help you arrange an assessment through My Aged Care, and if eligible, through the Aged Care Assessment Team (ACAT).

It is often a daunting prospect to face these various steps alone, so the team at Right at Home can be present during these assessments so that nothing is missed.

With over 800,000 senior Australians over the age of 65 currently accessing the Commonwealth Home Support Program (CHSP), it may be a surprise to some that the government is in the process of fazing this funding stream out over the next couple of years.

The CHSP program is often the first type of funding that seniors get access to after they register with My Aged Care – a funding type which allows people to access basic in nature services.

As the government transitions out of the CHSP and HCP into the amalgamated ‘Support at Home Program’, many aspects still remain unknown, however the government has now committed to a new Aged Care Act (due to come into effect in Jun 20025) and the Support at Home Program by 2027.

While Right at Home is unable to deliver CHSP services due to grant funding limitations, our priority is to deliver quality home care to people under the Home Care Package scheme. Our care difference is the quality of service we deliver which is all oriented around you and your needs. 

With Home Care Package fees and charges now forming a critical part in the decision-making process when signing an agreement with a home care company, Right at Home is proud of the fact they do not charge Package Management fees, admin fees, basic daily care fees and exit fees. This ensures that your get more care hours out of your budget. 

The team at Right at Home Greater Logan, is here to help you understand and navigate My Aged Care and the Home Care Packages scheme. Call today on 07 2800 6032 or email care.gl@rightathome.com.au.

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