Shared e-scooters and e-bikes will be returning to Logan almost one year after the city’s previous operator bailed.
Logan City Council on Tuesday launched a new partnership with HelloRide, the Australian arm of Chinese company HelloBike.
Logan will be the first city in Queensland to contract HelloRide, which will be using the launch to pilot new safety technology.
HelloRide did not reveal how many scooters and bikes it would deploy, or where in the city.
However, the company did say it would be trialling foodpath-riding detection and “automatic speed governance” technology (including slow and no-ride areas) to boost safety.
MyCity Logan in August reported that from 1 January to 30 November 2024, 13 e-scooter riders in Logan were hospitalised – more than double the previous year, according to Transport and Main Roads.
Across both years, 2023 and 2024, several other riders received medical treatment following e-scooter accidents.
From 1 January to 30 April 2025, local police issued 32 tickets to people misusing personal mobility devices (PMD), which were mostly e-scooters, but also involved e-bikes and other e-mobility devices.
Logan police issued a total 39 tickets for PMD offences for the entirety of 2024.
Across Queensland, eight people died in e-scooter-related incidents last year. None of the eight deaths occurred locally.
Logan’s previous e-scooter contract with Beam Mobility ended in November 2024. The council began searching for a replacement operator shortly after.
Beam refused to say why it cancelled operations in Logan.
Only two months prior, in September, Brisbane became the first city in Australia to cancel its contract with Beam, following several allegations the company was dogding fees.
The company was under similar investigations in Hobart and New Zealand, alleged to have added hundreds of “unapproved” e-scooters to the cities’ streets every day.
Canberra, Townsville, Auckland and Wellington followed suit.
Brisbane council claimed the Singapore-based Beam “systematically exceeded” its cap by around 500 scooters a day for a year – costing council an estimated $330,000 in registration fees.
Beam Mobility CEO Alan Jiang at the time apologised for any instances where the company “exceeded the vehicle allocation”.
“We emphatically reject any suggestion that this was a ‘scheme’ to deprive councils of revenue,” he said.
“In response, we are committed to a full and thorough revision of our processes to ensure this does not happen again.”
Beam has since been booted from Perth and the City of Vincent, which cancelled contracts after a man (a pedestrian) was killed in a crash in Perth.
Logan City Council was contacted by MyCity Logan for comment last Tuesday afternoon (21 October) with questions pertaining to the new HelloRide deal, including:
- when was this new deal approved, what does it include, and what community consultation took place;
- why did council’s previous contract with Beam Mobility fall through and what measures are in place to stop this from happening again; and
- what measures are in place to address past community concerns (specifically regarding safety and e-scooters dumped haphazardly)?
The council has not responded to any of the questions.
Here we go, what a joke, I thought we had got rid of these things last year. LCC should not be supporting these things and now we will have to start jamming in the complaints of these things discarded all over the place and not to mention the injury visites to an already overwhelmed Logan ER.