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Your old phone could be a lifeline for those in need

A spare mobile phone sitting in a kitchen drawer could become a lifeline for someone escaping domestic and family violence.

Forestdale’s Coffee Cabin is helping make that happen.

The cafe has signed on as an official drop-off point for the DV Safe Phone program, allowing locals to donate unwanted smartphones for survivors in need.

The café, which opened in 2022, employs nine staff and has grown from what owners Jenny Nga Kim and Nguyen Nguyen describe as “a simple idea to create a warm and welcoming space for great coffee” into a local meeting place.

In July 2025, it added another community focus after registering to become a drop-off location, with the help of Forestdale Neighbourhood Watch Secretary Brad Yates.

“My husband and I wanted to support a fantastic program that helps people experiencing domestic and family violence,” Ms Nga Kim said.

“When Brad told us that a simple, unused phone sitting in a drawer could become a lifeline for someone reaching out for help, it made it an easy decision to get involved.”

Ms Nga Kim said having a local drop-off point mattered.

“Having a conveniently located drop-off point is important to ensure locals participate without having to travel a great distance,” Ms Nga Kim said.

“A safe phone allows victims to contact emergency services, support agencies or family without fear of being monitored, which can be crucial when planning to leave a dangerous situation.”

“Unfortunately, we have all known someone fleeing or have fled domestic or family violence, and these phones are often provided as part of a safety or escape plan.”

Donated phones are collected and forwarded to the DV Safe Phone program on the Sunshine Coast through a nationwide network of registered collection locations.

There, they are professionally data-wiped, tested and refurbished before being distributed free of charge through police, hospitals, domestic violence services and shelters.

About a dozen phones have already been donated at the cafe, with owners hoping awareness will grow.

“Getting involved is simple,” Ms Nga Kim said. “Donate a smartphone and help spread awareness so more people know this small act can make a real difference.”

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