In a world increasingly focused on inclusivity and equal opportunities for all, Individualised Lifestyle Support Services (ILSS) has emerged as a beacon of hope for individuals with disabilities.
As an accredited disability organisation and registered NDIS service provider, ILSS has garnered recognition and acclaim for its unwavering commitment to enhancing the unique journey of every person under its care.
As a family business, their dedication to inclusivity and personalised care has meant they adopt a relational-based, integrated service model that guarantees safe, holistic, and high-quality service outcomes.
This approach involves an in-house professional services team, comprising registered nurses and social workers, working closely with the frontline services team to ensure they meet the diverse needs of their clients.
“It’s not just about providing services; it’s about understanding, empowering, and celebrating each individual’s unique journey,” owner Brenda says.
Their services span a wide spectrum, catering to a diverse clientele. This includes transition support, social and community inclusion, tenancy and accommodation support, therapy and capacity building supports, adventure, travel, and tours, support coordination, and more.
ILSS’s Transition Support Team is renowned for its expertise in assisting NDIS or NIISQ clients in community reintegration or transferring to their own homes from Aged Care or Hospitals.
Each client’s needs are meticulously assessed, leading to a personalised transition plan. Whether it’s a move from a hospital, aged care facility, detention, or a change of location, the team collaborates with various stakeholders to ensure a smooth and inclusive transition.
For those seeking accommodations, ILSS offers 24/7 Supported Independent Living or Disability Attendant Care services.
Their fully furnished homes come with a comprehensive welcome pack, high-speed internet, utilities, and maintenance, ensuring a hassle-free experience. Select locations even offer features like sensory rooms, music rooms, and accessible homes with wet bathrooms.
ILSS provides a range of activities and experiences designed to help individuals feel included and connected with their communities. This includes attending live music events, engaging in outdoor adventures, or participating in cultural and performance arts.
With a professional in-house team of clinical nurses and social workers, ILSS offers independent or integrated capacity building outcomes tailored to individual needs.
Their services encompass community nursing, clinical nursing, employment support, social work, capacity building supports, therapeutic support worker 1:1, individual skills development, and mentoring or coaching.
Individual or group-based adventure packages are carefully tailored, ranging from arts and crafts to wellness and self-care, from shopping trips to outdoor excursions, and from farm stays to festivals.
The flexibility to choose activities locally or in any preferred location ensures that clients can enjoy experiences that resonate with their interests.
Staff help individuals understand and make the best use of their NDIS plans. This service not only helps clients connect with NDIS providers but also with community services, mainstream government services, and other essential resources. It aims to build the confidence and skills needed for a coordinated approach to support.
As a family business, ILSS values inclusivity and strives to be an employer of choice.
They are known for offering work-life balance to their team members, recognising the importance of fostering a supportive work environment.
The diversity of their workforce, representing seventeen different cultures, underscores their commitment to inclusion and exceptional client service.
With offices in Oxley and Logan, ILSS remains dedicated to serving the needs of their community. Their transformational approach to care, coupled with their comprehensive range of services, has earned them their well-deserved reputation as an award-winning, accredited disability organisation and registered NDIS service provider.
ILSS continues to be a guiding light, transforming lives, promoting inclusivity, and nurturing purposeful living for all.
